Returns Policy
Returns Policy
We want you to love every item you purchase from So Dif Zandu, but if something isn’t quite right, we’ve got you covered with our easy return process:
Returns & Exchanges: You can return or exchange eligible items within 14 days of delivery. Products must be in their original condition—unworn, unused, and with all tags attached.
Non-Returnable Items: For hygiene and safety reasons, cosmetics, personal care items, and pantry essentials are not eligible for return or exchange.
How to Initiate a Return:
- Contact our team at info@sodifzandu.com with your order number and reason for the return.
- Once approved, we’ll provide return instructions.
- Ship the item back to us in its original condition.
Refunds: Once we receive your return, we’ll process your refund to the original payment method within 5-7 business days. Shipping fees are non-refundable.
Exchanges: Want a different size or color? Let us know, and we’ll help you swap it out.
Questions About Returns? Reach out anytime—we’re here to help.
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